Straight answers
AC repair questions, answered honestly
The questions Newark homeowners ask us most, about timing, cost, refrigerant, repair versus replacement and what to expect from a visit. Don’t see yours? Just call.
Scheduling & cost
Getting us out and what it costs
How soon can you repair my AC?
Most Newark calls get a same-day or next-day appointment. During heat waves we triage no-cooling emergencies first, so calling early in the day gives you the best chance at a same-day slot. We’re open Monday through Friday 7am–7pm and Saturday 8am–5pm, with an emergency line on Sundays.
Do you charge a diagnostic fee?
Yes, there’s a flat diagnostic fee to send a licensed tech out, inspect the system properly and test components. We tell you the fee up front when you book, no surprises. That visit buys you a real diagnosis and a firm repair quote, not a guess over the phone.
How much does a typical AC repair cost?
It depends entirely on the fault. A capacitor replacement is a modest, common fix; a compressor or major refrigerant-leak repair costs considerably more. Most everyday repairs land in the low-to-mid hundreds. We give you a flat, upfront price after diagnosis, before any work, so you’re never surprised. Our cost guide breaks down real ranges.
Do you offer free estimates?
For repairs, a proper diagnosis requires hands on the equipment, so that’s covered by the diagnostic fee. For full system replacements, we provide a free, no-obligation estimate. Either way, you’ll know the price before we start.
Repair or replace
Fixing it vs. starting over
Should I repair or replace my air conditioner?
Weigh three things: the unit’s age, the cost of the repair and how reliable it’s been. A common guideline is to multiply the repair cost by the unit’s age, if that number gets high and the system is past 10–12 years, replacement starts to make sense. Under that, a repair is usually the smart money. We’ll lay out the honest math for your specific unit.
How long does a central AC system last?
Typically 12–15 years in our climate, sometimes more with good maintenance. The difference between a unit that dies at 10 and one that runs strong at 16 is almost always regular service and prompt repairs. Mini-splits often last a similar span.
Is it worth repairing an older unit?
Often, yes, especially for a small repair on a system that’s otherwise running fine. Where it gets tricky is older units that use phased-out refrigerant (R-22), where a major refrigerant repair can be expensive. We’ll tell you when you’re better off putting the money toward a new system instead.
Common problems
What’s going on with my system
Why is my AC running but not cooling?
The usual suspects are a dirty air filter, low refrigerant from a leak, a frozen evaporator coil, a dirty outdoor coil or a failing compressor. Start by checking the filter and thermostat, then give us a call, we walk through the full list in this guide.
Why is ice forming on my AC?
Ice almost always means one of two things: airflow is being starved (dirty filter or blower issue) or refrigerant is low. Turn the system off so it can thaw and call us, running it while frozen can damage the compressor.
Is low refrigerant just a “top-off” job?
No, and be cautious of anyone who treats it that way. AC systems are sealed; if refrigerant is low, there’s a leak. Just adding more without finding and fixing the leak means you’ll be paying for it again soon, and it’s bad for the environment. We locate the leak, repair it, then recharge.
How often should I service my AC?
Once a year, ideally in spring before the cooling season, is the sweet spot for most systems. Heat pumps that also heat benefit from a second check in fall. Regular service catches small problems early and keeps efficiency up, see our maintenance checklist.
Service & coverage
Working with us
What areas do you serve?
Newark and the surrounding Essex County towns, including East Orange, Irvington, Belleville, Bloomfield, Nutley, Kearny, Harrison, the Oranges, Maplewood and Hillside. Not sure if you’re in range? Call and ask, we’ll tell you straight.
Do you work on multi-family homes and rentals?
Absolutely. Newark has a lot of two- and three-family homes, and we work with homeowners and small landlords regularly, including buildings running multiple mini-splits or a mix of systems. We can coordinate access with tenants when needed.
Do you guarantee your repairs?
Yes. Our repairs are backed by a 90-day workmanship warranty. If something we fixed doesn’t hold within that window, we come back and make it right. Parts may also carry their own manufacturer warranty.
What payment methods do you accept?
We accept major cards, plus cash and check. Payment is due when the repair is complete and you’ve confirmed the system is cooling. Call us at (862) 430-3238 with any questions before we come out.
Still have a question?
Tell us what your system is doing and we’ll give you a straight answer over the phone.